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If you wish to use your own phone number, the cost is /month.
Visitors can chat with your agents from their mobile devices via SMS text message. Regular cost of using a provided phone number is .
magic Jack GO is a home phone replacement service that provides free local & long distance phone calls to mobile phones and landlines in the US and Canada.
All you need is high–speed Internet and any landline phone.
Setting up different chat widgets for different departments, websites, and languages will help you provide more targeted and efficient service to your visitors. This allows your live chat team to focus only on those visitors who want or need to chat, instead of wasting time with site monitoring and manual invites.
magic Jack GO also offers free international calling to any other magic Jack number.Make your smart home smarter, download the free magic App and set your home phone to ring on the go. Within the Presence settings for any given user, simply set “Allow other users to see my presence” to On or Off.You can choose to display the status of any colleagues who have set their Presence Permissions to On.Available in 30 languages for your website visitors. Operator interface and Snap Engage support available in English, German, French, Spanish and Portuguese. This lets you escalate complex support requests to a tech team, or transfer a promising lead to a senior salesperson, or simply move agents to a higher tier while they work on another task.
In addition to all of the detailed visitor information, Snap Engage pulls together information about your visitors from Facebook, Linked In, Twitter, Google+, Klout and 22 other potential profiles based on their email address. Automatically invite your website visitors to chat based on specific rules that you configure.